Contact Gucci Shoes Women
Questions about orders, shipping, returns or sizing? Our team is here to help.
- Fast replies during business hours
- Secure & private support
- Hassle-free returns
Send us a message
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Boutique & hours
Gucci Shoes Women Boutique214 W 39th St, Floor 8
New York, NY 10018, United States
- Mon–Fri09:00 – 18:00
- Sat10:00 – 16:00
- SunClosed
Checking hours…
FAQs
Where is my order?
Once shipped, you’ll receive a tracking link by email. You can also check your order status via the link in your confirmation email. If you need help, include your order number in your message.
What is your return policy?
Unused items in original packaging can be returned within 14 days of delivery. For steps and conditions, see our Refund & Returns Policy.
How long does shipping take?
Standard shipping typically arrives in 3–6 business days after dispatch. Expedited options are available at checkout. See Shipping Information for details.
Are your products authentic?
Yes. All products are sourced from authorized channels and undergo a strict authentication process before shipping.
How do I choose my size?
We recommend checking the size guide on each product page. If you’re between sizes or need advice, select “Product & sizing” in the contact form and include your foot length and usual size.